其實做什么網站也是一個道理，快速回復，僅是第一方面，更重要的是要吸引客戶能回復你。

舉例說明下：像下面這種很常見的群發郵件，詢價內容也很籠統。
Hello,
I’m an importer of various kinds of products in Brazil. I’m interested in your whole product line, please will you send me a catalogue and price list, thank you.
ABC

回復

1、首先要給出肯定的答復。如：
Glad to receive your enquiry.
According to your enquiry I do not know which style you need because we have so many types showing on the internet, can you please let me know the detailed model according our website.

或者可以推薦下主打產品:
Regarding to your enquiry on mobile handsets, and no details about the interested model given, I’d like to introduce our main models and quote according for your reference…

2、簡單介紹，每個公司都有自己的優勢，介紹要突出差異化優勢，吸引客人的注意力。
Our company is one of the leading mobile phone manufacturers in China, being in this field for over 10 years, we have successfully exported to … we can specially offer …compared with our competitors…

3、認知對方，知已知彼，才能取得更多成功的機會。
I’ll appreciate it very much if you can also introduce your company to enhance mutual understanding.

4、結尾，表示下禮貌。
Thanks again for your interest.
I’ll appreciate it very much if you can indicate the very model you are interested in, so that I can supply more details for your information.
Looking forward to hearing from you and working together with you in the near future.

5、簽名，最好寫上職位，是普通業務員的話也注明出口部。收到很多客戶的郵件，他們都會注明自己的職位或部門rn本文來自 優友網(www.uusem.com) 原文鏈接：http://www.uusem.com/trade/tips/200912/276386.html